Help Center

Can I Measure My Head Alone for a Helmet?
Can I Measure My Head Alone for a Helmet?
On By HongYuechan
You can measure your head alone for a helmet if you use a flexible tape, keep it level above the eyebrows and around the widest rear point, repeat the measurement,... Read more
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Why Did My Helmet Measurement Lead to the Wrong Size?
Why Did My Helmet Measurement Lead to the Wrong Size?
On By HongYuechan
Your helmet measurement may lead to the wrong size if the tape sat too high, too low, or tilted; if hair changed the number; if you rounded toward the size... Read more
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What Fit Tests Should I Do Before the Return Window Ends?
What Fit Tests Should I Do Before the Return Window Ends?
On By HongYuechan
Before the return window ends, do a 20 to 30 minute indoor wear test, a pressure-map check, a movement check, a strap check, a glasses or hair setup check, and... Read more
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How Do I Check Helmet Size Before Ordering Online?
How Do I Check Helmet Size Before Ordering Online?
On By HongYuechan
To check helmet size before ordering online, measure around your head with a cloth tape, write down the exact number, compare it to the specific product size chart, review return... Read more
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Should I Size Down If a Helmet Moves Slightly?
Should I Size Down If a Helmet Moves Slightly?
On By HongYuechan
Size down only if the helmet moves independently after you re-seat it level, fasten the strap normally, and run basic fit checks. Do not size down if the smaller helmet... Read more
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Should I Size Up If a Helmet Feels Tight?
Should I Size Up If a Helmet Feels Tight?
On By HongYuechan
You should size up only if the tightness is painful, focused, causes numbness, or does not improve during a careful indoor fit test. Do not size up when the helmet... Read more
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