Help Center

Should I Size a Helmet With a Balaclava On?
Should I Size a Helmet With a Balaclava On?
On By HongYuechan
Do not choose a helmet size only because you plan to wear a balaclava. Measure your bare head first, then test the helmet with the thin balaclava you actually ride... Read more
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Where Should the Tape Measure Sit for Helmet Sizing?
Where Should the Tape Measure Sit for Helmet Sizing?
On By HongYuechan
Place the tape just above the eyebrows, wrap it around the widest rear point of the head, and keep the tape level all the way around. It should be snug... Read more
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Can I Measure My Head Alone for a Helmet?
Can I Measure My Head Alone for a Helmet?
On By HongYuechan
You can measure your head alone for a helmet if you use a flexible tape, keep it level above the eyebrows and around the widest rear point, repeat the measurement,... Read more
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Why Did My Helmet Measurement Lead to the Wrong Size?
Why Did My Helmet Measurement Lead to the Wrong Size?
On By HongYuechan
Your helmet measurement may lead to the wrong size if the tape sat too high, too low, or tilted; if hair changed the number; if you rounded toward the size... Read more
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What Fit Tests Should I Do Before the Return Window Ends?
What Fit Tests Should I Do Before the Return Window Ends?
On By HongYuechan
Before the return window ends, do a 20 to 30 minute indoor wear test, a pressure-map check, a movement check, a strap check, a glasses or hair setup check, and... Read more
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How Do I Check Helmet Size Before Ordering Online?
How Do I Check Helmet Size Before Ordering Online?
On By HongYuechan
To check helmet size before ordering online, measure around your head with a cloth tape, write down the exact number, compare it to the specific product size chart, review return... Read more
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