Help Center

Why Is One Helmet Cheek Pad Looser Than the Other?
Why Is One Helmet Cheek Pad Looser Than the Other?
On By HongYuechan
One cheek pad can feel looser because the pads are different parts or thicknesses, one plate or snap is not seated, one side compressed differently, or your face is naturally... Read more
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Why Don't My Helmet Vents Feel Like They Work?
Why Don't My Helmet Vents Feel Like They Work?
On By HongYuechan
Helmet vents often feel useless for three reasons: they only move air at speed, they are blocked by hair or a liner, or the slider is not actually open. Check... Read more
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Why Does My Helmet Chin Curtain Keep Falling Out?
Why Does My Helmet Chin Curtain Keep Falling Out?
On By HongYuechan
A chin curtain usually keeps falling out because it is not fully seated at every model-specific plate, pin, notch, or channel; it is the wrong part; or a flexible mounting... Read more
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How Do I Make My Motorcycle Helmet Quieter Without Buying a New One?
How Do I Make My Motorcycle Helmet Quieter Without Buying a New One?
On By HongYuechan
Most helmet noise is airflow finding a gap or a surface to sing against, so the fixes start with fit, seals, vents, and riding position. Work through the noise audit... Read more
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Why Does Rain Drip Down My Neck Under My Helmet?
Why Does Rain Drip Down My Neck Under My Helmet?
On By HongYuechan
Rain reaches your neck through the gap between the helmet's lower edge and your collar, or it runs down the shell and into the opening at the chin. The fix... Read more
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How Do I Keep My Hair From Getting Flat Under a Motorcycle Helmet?
How Do I Keep My Hair From Getting Flat Under a Motorcycle Helmet?
On By HongYuechan
Helmet hair is pressure plus moisture: the liner presses your hair flat while sweat and humidity remove the volume. Start with clean, dry hair, put the helmet on without dragging... Read more
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