Help Center

Is It Bad to Leave a Helmet in a Hot Garage?
Is It Bad to Leave a Helmet in a Hot Garage?
On By HongYuechan
A hot garage is not ideal helmet storage. Heat may affect comfort liners, adhesives, rubber seals, visor coatings, and trim over time, while fuels, solvents, cleaners, tools, dust, and humidity... Read more
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How Do I Keep Visibility Clear in Heavy Rain?
How Do I Keep Visibility Clear in Heavy Rain?
On By HongYuechan
In heavy rain, helmet visibility depends on three things working together: a clean outside shield, controlled inside fog, and the judgment to stop when water, glare, spray, or darkness blocks... Read more
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Is Helmet Lift a Fit Problem or a Bike Airflow Problem?
Is Helmet Lift a Fit Problem or a Bike Airflow Problem?
On By HongYuechan
Helmet lift can be a fit problem, a bike airflow problem, or both. If the helmet can move upward before you ride, start with size, shape, liner, and strap checks.... Read more
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Why Does My Bluetooth Mic Pick Up Wind Noise?
Why Does My Bluetooth Mic Pick Up Wind Noise?
On By HongYuechan
If callers hear mostly wind, check whether the mic is too far from your mouth, facing the wrong direction, missing its foam cover, sitting in the chin vent airflow, or... Read more
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What Should I Check If My Helmet Rattles?
What Should I Check If My Helmet Rattles?
On By HongYuechan
Start with the parts that can move: visor, side plates, vent sliders, inner sun visor, chin curtain, liner snaps, speaker pockets, microphone wire, camera mount, and strap hardware. Find whether... Read more
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Why Do My Ears Feel Pressure From Helmet Wind Noise?
Why Do My Ears Feel Pressure From Helmet Wind Noise?
On By HongYuechan
Ear pressure can come from noise, airflow, padding, speakers, or earplugs. If it feels like sound fullness, compare speed, wind, and earplug changes. If it feels like a sore spot,... Read more
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